Consulting Services

What we do

Our “AIM” is to reduce the cost of IT for your business.  
How do we do it? 

With three simple steps:

  • Assess your current state
  • Implement a suitable solution
  • Measure savings...

36-400 IT Solutions experts bring a wealth of practical experience and knowledge to every client project.  Our proven expertise with both business and consumer technologies help our clients make the most of every business challenge.

Our experts will rapidly assess your Company’s needs, present a step-by-step action plan, execute the plan and provide ongoing support, within a commercially realistic timeframe.
We understand that IT is a core business support function and is there to aid the business, not to control and certainly not to hinder your business goals.

Business Continuity & Disaster Recovery

We assess, document and plan the procedures to recover and protect your company’s business IT infrastructure in the event of a disaster. Our Business Continuity services will enable your business to function in the midst of disruptive events.  
The goal is to return to normal operations within targeted performance thresholds.
Disaster Recovery is a subset of business continuity and our services examine the process, policies and procedures related to preparing for recovery or continuation of technology infrastructure critical to your organisation after a natural or human-induced disaster.

Business Process Analysis

We assess the health of internal operations, on-line business, trading partner relationships through e-Commerce, IT analysis leading into Network Analysis and supporting solutions including but not limited to business continuity planning.
36-400 consultants identifying business needs and determine solutions to business problems that reduce the cost and remove inefficient manual procedures.

Business Intelligence

We provide the technical skills to deliver the information you need for decision making – every day, every time utilizing industry standard tools including:
Crystal Reports:
Develop consolidated business reports for now and in the future.
Cognos:
IBM Cognos software can provide what your organisation needs to become top-performing and analytics-driven organisation. 

e-Commerce Trading

Internet commerce or "e-commerce" has evolved past the shopping cart - it's an end to end solution geared to help you promote, sell and fulfil orders for your goods or services online.
We connect you with your trading partners through expert design and on-time deployment.

Capabilities may include:

  • eMessaging solutions for paperless business-to-business (B2B) trading of business transactions, such as purchase orders and despatch advices, transmitted electronically and securely using standard messaging formats such as GS1 EANCOM and XML
  • Online store for business to consumer (B2C) trading not just for the sale of physical goods but for the specialised services you offer.
  • Integrated two-way real-time interfaces between your website and internal business applications supporting customer queries for stock-on-hand, pricing and availability.

IT Network Architecture

Leverage the maximum performance from your company’s network investment and connect iPads, desktops, laptops in the office, regional work centres or nationally dispersed locations.
Cloud encompasses many solutions and scenarios including private clouds, public clouds and hybrid clouds.  An overused word today, Cloud is all about choice - giving you the freedom to choose how you run and pay for IT services. 
36-400 IT Solutions can help your evaluation and decision process for your organisation’s IT Network Architecture.

Project Management

Although many projects do end successfully, when they don’t our experts (PMP – Project Manager Professional certified) can help bring that project back on track, quickly, effectively and at minimum cost.  
Project management underpins everything we deliver.  
Our project management methodology is based on the PMI Project Management Book of Knowledge (PMBOK).

Feasibility analysis

Our experts will work with you to determine, given the project environment, the project’s success criteria, resource needs, critical path analysis and return on investment.

Business Case and Project Scoping

We can help develop business cases that include quantified project targets and ensure that the message is received by stakeholders in the most persuasive light, creating senior management and executive support that enables the project sponsor to deliver the planned project results.

Requirements Gathering and Specifications

A Requirements Specification is a detailed document that outlines our understanding of your current and/or target business processes and the support systems required to achieve your business goals.

Solution Analysis and Design

Our Solution Analysis and Design Service help you understand how to get the best possible return on your IT investment dollars.

Consulting Services Fees

Contact 36-400 IT Consulting to discuss your specific needs on 03 9894 7588.