Managed IT services

What we do

While you manage your business, 36-400 IT Solutions will take responsibility for the maintenance and support of your company’s computer hardware, related network equipment and application software.  And we can run your IT Help Desk.

  • Local Australian technicians based at our Melbourne office.
  • Fixed monthly fee covers maintenance, security and support (no hidden or surprise costs).
  • 1,000+ End users supported
  • 100+ Servers managed and supported
  • 15+ years servicing satisfied repeat customers

Managed Services

Let 36-400 do your IT network administration, maintaining your organization's data network. 
This can include the corporate LAN, WAN, intranet, and Internet.  Users will be able to rely on this web of networking support to communicate and share, store, and process information.  36-400 IT network administrators are responsible for maintaining a reliable, secure, and efficient data communications network for your business. 
Managed Services we offer include:

  • Corporate network servers
    • IBM business servers (Systemi, iSeries, AS400)
    • Microsoft Windows Servers
    • Virtual Servers
  • File, database and web servers
  • Cloud servers – a private, hosted cloud solution not accessible by any other organisation
  • VPN gateways
  • Intrusion detection systems and security firewalls, anti-virus updates
  • Network devices including desktop computers, laptops and printers
  • Routers and switches
  • Software deployment and updates
  • Data protection and backup
  • Help Desk support for users

Benefits

Reduce the cost of IT maintenance and support – our customers report annual savings from 20% to 40% after switching to 36-400 IT Solutions
Prompt response to user problems
24/7 monitoring and proactive alerts
Reliable and experienced support by IT professionals with 15+ years’ experience
Surety of business continuity and minimal disruption to users